Quality Assurance
Our People & Quality Assurance
The quality of a facility services partner comes down to one thing: the people walking your building every day.
Every OCC Clean team member arrives on-site having completed a full pre-employment background check, drug screening, and U.S. employment eligibility verification. They are trained and certified across commercial cleaning standards, safety protocols, security procedures, and fully briefed on our operational policies before their first shift.
We also invest in our people beyond onboarding. Competitive compensation, performance incentives, ongoing professional development, and structured engagement programs ensure our teams are motivated, growing, and proud of the work they do. That investment shows up in your building.
Every commercial client is enrolled in the OCC Clean Quality Assurance Program at no additional cost. Monthly on-site inspections are conducted by our supervisors to verify performance, maintain standards, and surface any issues before they reach you. Because accountability shouldn't be something you have to ask for; it should already be built in.
We are committed to delivering exceptional cleaning services that meet the highest professional standards.